Payments and how to pay
Information on payments and persistent debt
Ways to pay
- How do I make a payment on my account?
- Can I pay by credit/debit card?
- Can I pay using Apple or Google Pay?
- Can I pay my bill by Direct Debit?
- Can I pay my bill by standing order?
- Can I pay using PayPal?
Other payment info
- Why have I been charged twice?
- Can I change my payment date?
- What should I do if I'm struggling to pay my minimum payment?
- Can you tell me more about Direct Debits?
- Can I amend or cancel my Direct Debit?
- What should I do if my payment isn't showing on my account?