We will send you a link via email/text message with a request to provide us with certain documentation, so we can prove it's really you.
Please rest assured that this request is genuine and has been sent on our behalf.
Below is the documentation that we will ask you to provide:
- A 'selfie' (photo of yourself)
AND one of the following:
- A photo of your passport, open to the page with your passport picture
- A photo of your driving license
- Proof of address
Please ensure that:
- Your photo is clear and not in any way distorted
- The text on your passport / driving license / proof of address documentation is clearly legible
It doesn't matter if your passport and/or driving license have expired; you can still use them for this verification.
What happens next?
If the link in your message has expired (it's valid for 5 days), you'll need to start a new credit application with us and order your items again.
Please make sure the documents you use exactly match the information you enter in your application.