We'll process your return as quickly as we can, but it may take up to 10 days.
If you paid by card for your order, please allow a further 5 working days for your card to be credited.
We'll email you as soon as we receive your return, so if you haven't added your email address to your account yet, or you need to update it, just go to our Login Details section to add it in.
If you returned your parcel more than 10 days ago and you've only been credited for some of the items, OR you haven't received a credit at all, please let us know by chatting with us or filling in our form