We'll process your return as quickly as we can, but it may take up to 10 days.
If you paid by card for your order, please allow a further 5 working days for your card to be credited.
We'll email you as soon as we receive your return, so if you haven't added your email address to your account yet, or you need to update it, just go to our Login Details section to add it in.
If it's been more than 10 days since you returned your parcel, please let us know by chatting with us or filling in our form